Wildix collaboration - Call features

Wildix collaboration - Call features

Call features

Call features can be set up based on user status and on call class.

Go to Collaboration Settings -> Features


The upper menu (internal / external / blacklist / whitelist) allows you to set up call features for different call types.

In this way it is possible to set up different behaviour based on the type of call. It is possible to define type of call:

  1. based on type of contact: In Collaboration -> Phonebook -> Type of contact (when you create a new contact or edit the existing one)

  2. based on type of call, set up on WMS side (Dialplan)


For each call type it is possible to set up call features based on user status (Available / Do not disturb / Away).

  1. Activate class: activated by default for internal call type and Available user status

  2. Call reject: if enabled, you do not receive incoming calls

  3. Call Forward Busy: enable the option and enter the number into the field or select VOICEMAIL to enable call forwarding when busy on the phone.

  4. Note: you can start entering a contact name into the field to view all the contacts matching your search; click on one of the phone numbers displayed below the contact



  1. Call Forward No Answer: enable the option and enter the number into the field or select VOICEMAIL to enable call forwarding in case of no answer

  2. Call Forward All: enable the option and enter the number into the field or select VOICEMAIL to enable the forwarding of all the incoming calls

  3. Call waiting: if enabled, you receive more than one call at a time

  4. Call timeout: if enabled, the incoming call is terminated in case there is no answer within a specified timeout

  5. Enable mobility with timeout: if enabled, you receive incoming calls also to your Mobility extension number (mobile number) after the specified timeout; mobile number must be configured in Collaboration Settings -> Personal

  6. Mobility confirmation: if enabled, the user is notified on who the caller is when he receives the call on mobility extension number

  7. Missed calls notification via email / via SMS: enable to receive missed calls notifications

  8. Custom ring: select the ringtone for WP4X0, WelcomeConsole and Collaboration


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